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Appliance 911

The team at Weaver Appliance is committed to keeping the focus squarely on the customer. If your new refrigerator has to be ordered, a temporary fridge will be immediately delivered to your home.

Randy McKee

Weaver Appliance Sales & Service has instituted a same-day or next-day appliance delivery policy. “When your refrigerator goes out, it’s a 911,” said Nathan Bear, owner of the 28-year-old family owned business in Sugarcreek. “Understandably, people don’t want to wait days for a replacement.”
Bear described the store’s 10,000-square-foot warehouse as packed with virtually every make and model of appliance. Everything from refrigerators, stoves and dishwashers to washers and dryers are in stock and ready to be delivered. If you’re in the midst of an appliance emergency, Weaver can typically have a replacement out to your home the day you visit the store to buy a new one, or by the next day at the latest — and you won’t have to pay a premium to get your new appliance so quickly. In fact, it’s just standard operating procedure.
“People work hard and they deserve the best service we can give them,” Bear said. “Same-day delivery is important in a lot of aspects, especially when it comes to refrigerators and freezers. If you’ve got hundreds of dollars worth of groceries in your fridge or freezer and it conks out, waiting a week for a replacement just isn’t an option.”
Recognizing the opportunity to carve out a path that further sets Weaver Appliance apart from the pack, Bear decided to dedicate financial and personnel resources to ensuring customers could count on same-day or next-day delivery. “We care about our customers, and we know when you come in to buy an appliance you likely need it now,” he said. “At Weaver, you don’t have to wait.”
Bear also noted that in the unlikely event your replacement refrigerator has to be ordered, Weaver will supply you with a temporary model to hold you over. “We’ll bring a clean, disinfected refrigerator that’s less than a year old to your home, install it, and then remove it and install your new refrigerator when it arrives. We also offer freezer loaners,” he said. “You won’t enjoy that kind of service at a box store.”
You also won’t enjoy better pricing or a better selection of in-stock merchandise. “We have the biggest selection and largest inventory,” Bear said. “We’re fully stocked. If we have it on the floor, we have it in stock. And, we’re almost always right in line with the box stores on price. With our certified sales staff, experienced service techs, seasoned delivery staff, back-end support staff, competitive pricing and warehouse loaded with ready-to-go appliances, shopping at Weaver has obvious advantages.”
Bear said washers and dryers follow closely behind refrigerators in the need-it-now category. “You can’t wait a week for an appliance repair guy to tell you your washer or dryer isn’t worth fixing, then wait another week to have a new one delivered,” he said. “We carry all of the major brands in stock, including Speed Queen, Whirlpool, Maytag, Samsung, KitchenAid, GE and more, and our factory-trained technicians service everything we sell. We also carry appliances in virtually every price range.”
It’s worth noting that Weaver Appliance is the only Platinum Speed Queen Dealer in Tuscarawas and Holmes Counties.
When Bear’s father-in-law started the business nearly three decades ago, his focus was on treating customers with genuine care and consideration. “That’s how we come to work every day,” Bear said. “We’re fortunate to be where we are, and same-day delivery is just one more way we can do right by the people who depend on us.”
Bear noted the appliances Weaver replaces in homes are often refurbished then donated to people in need, whether a single mom or newly married couple trying to make a go of it on a limited budget.
Weaver Appliance Sales & Service is located at 1780 state Route 39 in Sugarcreek. The phone number is 330-852-4555. Hours are Monday, Wednesday, Friday, 8 a.m.-5 p.m.; Tuesday and Thursday, 8 a.m.-7 p.m.; Saturday, 8 a.m.-3 p.m. Find the store on Facebook at Weaver Appliance.

Published: October 5, 2017
New Article ID: 2017171009958